Delivery charges:
- We offer FREE delivery on all orders over £210.
- Note: £50 minimum basket for online orders.
- Otherwise, delivery is charged in banded zones, ranging from £4 to £18
- We aim to cover all of Hertfordshire and surrounding areas (North London and parts of Essex) with our ~25 miles delivery radius.
- The delivery charge will be calculated automatically at checkout and then we will confirm the order once checkout is complete.
What to expect?
- Once your order is placed we will always contact you to arrange a delivery date and estimated time. If this is on a weekend or out of hours we will call you the next working day.
- On the day of delivery, we will contact you to confirm an estimated time of arrival.
- We don't need you to be home to accept the delivery, as long as you are happy to agree a convenient and safe place with our team in advance.
- In most cases we deliver the next working day from the order confirmation and in the worst-case, within 2-3 working days in extremely busy periods.
- This delivery window can include Saturdays.
- Our lorries are the smallest of its kind at 3.5 tons, similar to the size of a large 4x4 vehicle. This should allow us access to most locations, but if you have special requirements please do call to discuss.
- We will only be able to move the logs up to 5 meters max from delivery on a level surface.
- Note: Due to the size of the large bags, they will not fit through regular gateways or doorways.
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